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COVID-19 Update

Our 2020 Professional Conference is still scheduled as planned, from October 28-31, 2020 in Calgary, Alberta.

We are continuously monitoring and evaluating COVID-19 updates and will follow guidelines and policies put forward by both the Public Health Agency of Canada (PHAC) and World Health Organization (WHO). The main priority is the health and well-being of our staff, volunteers and delegates and we will provide consistent updates on this site as they become available.  

Reach new heights

Reach new heights in diabetes care by joining us for the 2020 Diabetes Canada/CSEM Professional Conference in picturesque Calgary! 

Attend Canada's most highly anticipated diabetes-related conference for an incredible opportunity to share ideas and learn from the experts about significant advances in diabetes research, treatment and care. 

Through the course of the conference, delegates with will have the opportunity to attend original research presentations, take part in information sharing with leading diabetes, endocrinology and related field experts and expand professional networks with more than 1,800 attendees from around the globe. 

Call for abstracts

Abstracts are now being accepted for the 2020 Diabetes Canada/Canadian Society of Endocrinology and Metabolism (CSEM) Professional Conference. New this year, CSEM residents may submit their clinical vignettes/research projects via the Diabetes Canada/CSEM Professional Conference abstract submission site.

To take advantage of our early bird rate of $25 per abstract, submit between now and Wednesday, April 29, 2020, before 5 p.m. EDT. Afterwards, regular fees apply ($45 per abstract). (Note: there is no fee to submit CSEM resident clinical vignettes/research projects.)

General abstract submission closes on Wednesday, May 13, 2020, 11:59 p.m. EDT.

CSEM resident clinical vignette/research project submissions close on Monday, September 7, 2020, 11:59 pm EDT.

For additional information about abstracts, see:
Diabetes Canada/CSEM General Abstract Guidelines
CSEM Resident Clinical Vignette/Research Project Guidelines

Submit today

2020 Professional Conference

Location Details

October 28, 2020 - October 31, 2020
1:30 p.m. to 9:00 p.m.

Calgary TELUS Convention Centre
120 9 Ave SE
Calgary, AB T2G 0P3

Get Directions

About the event


Susie Jin, CDE, CPT

Pharmacist & Certified Diabetes Educator 

Q. How do you help people who are living with diabetes?

A. I support people all along the continuum—from prevention, to early diagnosis, to self-management. I educate patients about medications and work collaboratively with their health-care team.

Q. What are some of the biggest challenges you face regarding diabetes care?

A. The fast pace of information, combined with the fact that the health status of each person is always changing. Making a plan of care can be challenging.

Q. Why are you attending the 2019 Diabetes Canada/CSEM Professional Conference?

A. To learn the latest best practices from the experts—I always come away with tips for my practice and ways to improve patient care. Learning and sharing in the interprofessional space is very inspiring.

Q. What are you looking forward to the most? 

A. The education sessions and catching up with my peers from across the nation. Our workdays are so busy that we rarely have time to talk. The conference gives us the opportunity to stay connected and share experiences.

Q. The theme of this year’s conference is United in Care. What does that mean to you?

A. If we come together and work in collaboration, we can improve health care for people with diabetes in our communities.

Gail MacNeill, BNSc, RN MEd, CDE  

Clinical Nurse Specialist (CNS) and Manager at Sinai Health System for Diabetes 

Q. How do you help people who are living with diabetes?

A. My goal is to help them manage their diabetes through education and support so they can make the changes to improve their health and well-being.

Q. What is the biggest challenge you face regarding diabetes management?

A. Individualizing care. Every patient has unique challenges that need to be recognized and treated in unique ways.

Q. How many years have you attended the Diabetes Canada/CSEM Professional Conference? 

A. Over 20 years!

Q. Why are you attending this year?

A. It’s a great opportunity to learn about the latest information and gather practical ideas on subjects directly affecting my practice.

Q. What are you looking forward to the most? 

A. The interaction with colleagues, sharing our efforts, frustrations and successes. I also look forward to the exhibits.

Q. The theme of this year’s conference is United in Care. What does that mean to you? 

A. It’s all about collaboration, with the patient at the centre.

Gregory Steinberg, PhD

Co-Director, Centre for Metabolism, Obesity and Diabetes Research, McMaster University

Q. What is the focus of your research and how will it help people affected by diabetes? 

A. We’re focusing on identifying key metabolic pathways that will hopefully someday be used to increase fat burning and lower blood sugar. If we can speed up a person’s metabolism, we can help them maintain a healthy weight over the long term.

Q Why are you attending the 2019 Diabetes Canada/CSEM Professional Conference this year?

A. To meet other Canadian diabetes researchers, hear about their new research and discuss new findings.

Q. What are you looking forward to the most? 

A. Sharing my team’s findings that link liver fat with glucose control.

Q. The theme of this year’s conference is United in Care. What does that mean to you?

A. No matter what area of research you work in the goal is the same: to help people with diabetes live a better life.

Alice Y.Y. Cheng, MD, FRCPC

Endocrinologist, Credit Valley Hospital and St. Michael's Hospital
Associate Professor, Dept. of Medicine, University of Toronto

Q. How many years have you attended the Diabetes Canada/CSEM Professional Conference? 

A. 19 years!

Q. Why are you attending this year?

A. It’s a wonderful opportunity to connect with friends and colleagues, hear from experts in the country and beyond, and learn from their best practices.

Q. What are you looking forward to the most? 

A. Plenary lectures from Drs. Gillian Booth, Bruce Perkins, Jason Gill, and James Gavin III.  Also some juicy debates on glucose control and the keto diet!

Q. What are you hoping to bring back to your practice?

A. Some practical tips I can share with my patients.

Q. The theme of this year’s conference is United in Care. What does that mean to you? 

A. We are all in this together: people living with diabetes, their families and loved ones, and health-care providers.

Travel discounts

Air Canada is offering attendees a 10% discount off eligible fares to Calgary, Alberta from Wednesday, October 21, 2020 to Saturday, November 7, 2020. Your discount code is BNMXHCU1. To book a flight with your promotion code, please visit Air Canada’s website and enter your promotion code in the search panel.

WestJet is offering attendees 5% off Econo and 10% off EconoFlex and Premium fares for travel within Canada and 2% off Econo, 5% off EconoFlex and 10% off Premium base fares for guests travelling Trans-border into and out of Calgary. This code will be active for travel from Sunday, October 22, 2020 to Friday, November 6, 2020. Please visit West Jet's website and use web coupon H34VS2R (Travel Agents use WCC20).

Visa information

For an official letter of invitation, please contact with the following details:

  • Full name
  • Full address
  • Name of institution/organization

Information from The Special Events Unit of Immigration, Refugee and Citizenship Canada (IRCC)

Submission of applications

Canada does not have a visa office in every country so it is important that delegates visit the website of the Canadian visa office responsible for processing their visa application.  Information is available on the website on how to submit a visa application and the documentation required. 

Processing times for visa applications vary depending on the visa office and the time of the year.  Participants are encouraged to apply approximately 12 weeks in advance of their departure date to ensure they receive the visa in time.

Electronic applications

Electronic Applications (e-Apps)

Submission at a Visa Application Centre (VAC) (In person or by mail)

This system allows clients to submit applications online.

VACs are commercial service providers authorized by Canada to provide specific services to applicants. 

Delegates that choose to apply on-line will not have to submit their passport until requested to do so by a visa officer.

VACs provide a number of services to clients, including help applicants fill out forms, answer questions and ensure that applications are complete.

The visa office will send the applicant instructions on how and where to send their passports to finalize the visa process.  

Reduces unnecessary delays or refusals due to incomplete applications.

VACs serve as a collection point for applicants required to provide a biometric.

VACs send applications to visa offices and transmit decisions to applicants in a secure and confidential manner.

VACs do not process visa applications and have no decision-making authority.

Biometrics (global expansion)

Depending on your nationality, you may be required to give your biometrics:

  • Starting July 31, 2018, the biometric requirement becomes mandatory for nationals of Europe, Middle East and Africa, and
  • Starting December 31, 2018, the biometric requirement becomes mandatory for nationals of Asia, Asia Pacific and the Americas.

For additional information on whether or not you require a biometric, please refer to our fast facts about Biometrics.

Electronic travel authorization (eTA)

As of November 10, 2016, visa-exempt foreign nationals are expected to have an Electronic Travel Authorization (eTA) to fly to or transit through Canada. Exceptions include U.S. citizens, and travelers with a valid Canadian visa. Canadian citizens, including dual citizens, and Canadian permanent residents are not eligible to apply for an eTA.

Financial assistance grants/travel awards for conference registration fees

Financial assistance grants and travel awards are offered by many organizations across Canada to help you with your conference registration fees. To review your eligibility, please visit the links listed below. If you are aware of other grants/travel awards not listed, please email for them to be added.

Canada wide grants:

Royal College of Physicians and Surgeons of Canada:

Regional Professional Development Grants for Fellows

Family Medicine Continuing Professional Development Grants

Canadian Society of Hospital Pharmacists Continuing Education Travel Grant

National Institute of Diabetes and Digestive and Kidney Diseases

Please note that this grant may only be available to US-based delegates.


Social Workers Professional Development Fund

Medical Laboratory Professionals of Ontario

York University Conference Travel Funding for Faculty

British Columbia:

BC Diabetes Research Network Trainee Travel Award


Continuing Education Fund for Nursing Professionals in Manitoba

Physical Health Education Staff/Teachers Professional Development Funding


Royal University Hospital Professional Development Fund


Women and Children Health Research Institute

Nova Scotia:

Educational Conference Presentation Travel Grant for Dalhousie Faculty

New Brunswick:

New Brunswick Health Research Foundation Grant


Professional Development Fund for McGill Faculty Members

Prince Edward Island:

University of PEI Professional Development Funding for Faculty and Staff

PEI Public Service Commission Development and Training Fund

Newfoundland and Labrador:

Bursaries/Learning Incentives for Health Professionals

Students Only:

University of Toronto Indigenous Travel Funding

Simon Fraser University

University of Alberta Green and Gold Student Leadership and Professional Development Grants

Ontario Medical Student Association Conference Grants

Medical Students of McGill University Conference Funding

University of Ottawa Faculty of Health Sciences- Graduate Students

University of Calgary Conference Grants for Faculty and Graduate Students

Queen’s University Medical Students Presenting Research Abstracts

University of Manitoba Graduate Students Attending or Presenting at Conferences

University of Alberta Travel Grants for Graduate Students in Public Health

University of New Brunswick Travel Awards

Dalhousie University Travel Awards for Graduate Students

Memorial University Conference Funding for Current Students

Concordia University Conference Funds for Graduate Students

Hotel Accommodations

Please book hotel accommodations through the Diabetes Canada/CSEM Annual Conference 2020 registration site.


Diabetes Canada’s official housing partners are Showcare and Road Ahead Meetings & Events Inc.

Be careful providing your financial information to any other company claiming to be affiliated with Diabetes Canada and CSEM.

If you get calls or emails from solicitors trying to sell you a hotel room, they are not associated with Diabetes Canada or Calgary.

Please report any unauthorized solicitations to

Nightly Availability at a Glance

Note: The numbers in this grid do not reflect hotels' policies regarding the maximum occupancy within a room.

Actual availability in search results may differ depending on your desired number of occupants, on the registration site.

Calgary Marriott Downtown Hotel
Run of House
110 9th Ave., SE, Calgary, AB, T2G 5A6
Delta Hotels by Marriott Calgary Downtown
Standard Room
209 4th Ave SE, Calgary, AB, T2G 0C6
Hilton Garden Inn Calgary Downtown
King Bed
711 4th Street SE, Calgary, AB, T2G 1N3
Hilton Garden Inn Calgary Downtown
Two Queen Beds
711 4th Street SE, Calgary, AB, T2G 1N3
Homewood Suites by Hilton Calgary Downtown
King Studio Suite
711 4th Street SE, Calgary, AB, T2G 1N3
Homewood Suites by Hilton Calgary Downtown
Two Queen Beds
711 4th Street SE, Calgary, AB, T2G 1N3
Hyatt Regency Calgary
Standard Room
700 Centre St. E., Calgary, AB, T2G 5P6
Le Germain Hotel Calgary
Classic King
899 Centre St, SW, Calgary, AB, T2G 1B8


The Fairmont Palliser
Standard Room
133-9 Ave SW, Calgary, AB, T2P 2M3

Categories: Conferences & Expos


If you have any questions about submitting an abstract, contact our conferences team.

Professional conference team

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